Payee Support

Why Would A Particular Payout Service Option Not Be Available To Me?

Not all payout service features and capabilities are available in all markets.

MassPay partners with local companies around the globe in order to provide the best service and the most options for each of our customers and their payees.

Unfortunately, due to varying rules and regulations across many different countries, not every service is available in all locations.

We continue to work to expand our global offerings.

If there is a specific service that you would like to see, please contact the company that issued the funds to you and request that MassPay add that specific payout option for your location.

Please contact our Payee Support Team if you have additional questions.